In any case where we do not deliver the color as communicated in our consultation, we will be happy to modify or enhance within a 7 day window after your appointment date. However, if we deliver on the color agreed upon in the consultation, you are more than welcome to come back and have your hair modified for an additional appointment charge based on the modifications your hair requires. This helps protect you from getting less-than what you were promised, but protects our stylists when they achieve the look that was originally asked for.